Terms of service
Customer Care
Eleanor Charles is a small business and our customers are very important to us. Our mission is to achieve complete customer satisfaction with every purchase.
If you should have any issues or feedback please do not hesitate to contact us by email at info@EleanorCharlesEngland.co.uk. We would love to hear from you and we will get back to you as soon as possible.
Sustainability
Eleanor Charles believes in sustainability and caring for the world which our children and their children will grow up in.
We aim to always use recyclable products for our packaging.
We try to source as many products as possible which have been made using organic cotton. If a product is made from organic cotton it will be stated in the product description and all items which are made from GOTS certified cotton are marked to reflect this. Organic cotton is grown from non-genetically modified plants and without the use of chemicals such as artificial fertilisers or chemical pesticides, which results in better soil quality, greater biodiversity and balanced ecosystems.
Sometimes products will contain organic cotton mixed with other fibres to create the finished product.
Sustainability is always at the heart of Eleanor Charles.
Wholesale
Eleanor Charles welcomes enquiries from other retailers in relation to selling our products. If you are a retailer and you are interested in stocking Eleanor Charles products we would love to hear from you. Please send your enquiry by email to info@eleanorcharlesengland.co.uk. We will aim to get back to you within 14 days.